IT Managed Services

Our IT managed services and monitoring plans are designed to give you the critical technical support you need to maximize your network’s speed, performance, and stability, without the expense of a full-time IT staff. For those not ready for a managed service agreement, we offer most of our services on an hourly, a la carte basis. You pay only for the service you need, when you want it. Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our ProCare Plan does not allow us to profit from your technology troubles in any way. Using cloud technology, eSmith IT Computing provides high availability, increased performance, and system scalability. We use a revolutionary cloud file system and storage architecture that provides built-in business continuity. Our suite of managed services include but not limited to: Networking Services, Virus Removal, Desktop Services, Remote Access, Security, Data Protection, Wireless Consultation, and Web Development. We are a managed services provider (MSP) specializing in small business virtualization, business continuity solutions, cloud data storage, and high availability solutions. Contact us today to learn more about our SMB IT Managed Services.

Small Business Virtualization

Our affordable Small Business Virtualization services reduce operating costs by fully utilizing your physical server resources – which typically results in a 50 percent savings in capital and operating costs.

We specialize in several virtualization technology platforms including VMware, MirrorCloud, SmartStyle, and Hyper-V. We also offer highly cost effective business virtualization solutions through the use of open-source and free versions of more expensive platforms typically unaffordable for the small business. Virtualization of physical servers will cut costs and provide an agile, stable, and scalable environment to allow your business to operate and grow efficiently.

Business Continuity | High Availability

Reducing your risk of data loss is paramount. According to a recent Gartner Group study, “43 percent of companies were immediately put out of business by a ‘major loss’ of computer records, and another 51 percent permanently closed their doors within two years”.

Our NAS device is a comprehensive Backup and Disaster Recovery solution (BDR) for Windows 2003+ servers. This reasonably priced, all-encompassing solution for small-to-midsize businesses provides: Very frequent backups (as frequent as every 15 minutes) with an onsite NAS Device; Optional off-site data storage at highly rated data centers; The ability to restore downed servers in less than 60 minutes; Advanced restoration options (file- and folder-levels) with Exchange message and mailbox recovery. With its fast virtualization capabilities, our NAS device can be configured to function as a replacement server if needed.

eSmith Managed Services and Monitoring Plans

We offer four managed services plans to best fit your company’s needs: Basic, Professional, Unlimited Remote, and eSmith ProCare.

Network Monitoring:
This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include: Server stability and performance; Critical service monitoring for Microsoft Active Directory, Exchange, and SQL Server; Notification of unusual/critical events; CPU, Memory, and Disk Usage; Local Backup Monitoring; Anti Virus Status.We can monitor network and network devices, workstations, and servers.

Hourly Services

For those not ready for a managed services agreement, we offer most of our services on an hourly, a la carte basis. You pay only for the service you need, when you want it.

Networking Services Data Protection Wireless Consultation Virus Removal
Web Development Remote Access Security Virtualization




14316 Reese Blvd W
Suite B112
Huntersville, NC 28078


Phone: (704) 334-1252
Toll Free: 888-ESMITH-IT
FAX: (877) 566-8233